Terms & Conditions
Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. By using this site, you affirm that you are at least 18 years of age, and are legally able to purchase chemical solutions containing nicotine according to any applicable laws governing your state.
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Use of this website shall in all respects be governed by the laws of the state of Florida, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Florida courts located in Seminole county, Florida, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
To comply with federal and state guidelines of purchasing nicotine products, Wizard Labs uses a third-party age verification system. This process is required once per address and is performed by Veratad Technologies. Wizard Labs and Veratad Technologies will not store, share, or sell information that is collected during the age verification process.
This process is done during the checkout process; requiring you to enter your legal name and birth date associated the billing and shipping address. In the event that Veratad cannot verify your age in their system you will be able to securely upload a government issued ID of the person on the billing and shipping address; this will be reviewed by a Wizard Labs' representative before your order is processed. You will be contacted by a Wizard Labs' representative if any issues with the age verification system occurred.
- Customers must contact Wizard Labs (by phone, email, or return authorization form) within 7 days of receipt of our products, if applicable (see below), to request a return authorization. Returns will not be authorized after 7 days. All returned products must have a Return Authorization Number (RMA) printed on the outside of the package to be accepted.
- Liquid products, including concentrated flavorings, chemicals, and solutions may not be reused or resold once they have left our chain of custody, and are not eligible for return or refund. We recommend ordering small sample quantities of these products to test for suitability, prior to making a large purchase.
- Damaged merchandise must be reported to Wizard Labs immediately upon receipt of shipment. In order to expedite a damage claim with the shipping company, please document any shipping damage with detailed photographs showing the damaged shipping box, packing materials, and damaged products.
- Shipping charges are non-refundable.
- Exceptions to the above are made solely at the discretion of Wizard Labs.